All You Need To Know About Hotel Key Cards

Introduction

Hotel key cards are the most common forms of security technology used to control access to hotel rooms. They offer convenience for guests and are an important part of daily operations for hotel owners. In this article, we'll review the features, benefits, and importance of hotel key cards, provide two case studies, answer common FAQs, explore mistakes people make, and discuss some best practices.

Features Benefits of Hotel Key Cards

Features

Hotel key cards are typically made of plastic and embedded with a unique microprocessor providing information that allows access to an electronic lock system. These cards typically provide four primary features:

• The ability to set limits on entering and exiting guests" bedrooms
• The option to create an access profile, allowing personalised access messages, door openers and restrictions
• The ability to restrict certain areas of the hotel
• The ability to track entries and exits for security purposes

Benefits

• Provide convenience for guests by eliminating the need for a physical key
• Quick and easy for guests to access their hotel room
• Provide security for guests by restricting access to hotel rooms
• Help hotels track occupancy and access to the hotel and guestrooms
• Eliminate the need for fingerprinting or eye-scanning security systems in hotel rooms

Case Studies

Case study 1: Hyatt

Hyatt is a global hotel chain with more than 500 properties in over 50 countries. In 2014, the company implemented the use of Radio Frequency Identification (RFID) key cards for their guest rooms. The new technology allows guests to check-in without having to wait in line, as well as to open their hotel room doors with just one swipe of their key card. Hyatt's use of RFID technology has made their hotels more efficient and improved the customer experience.

Case study 2: Marriott

Marriott is another well-known global hotel chain with over 3,000 properties. In 2010, the company implemented the use of Proximity Card systems in their guest rooms. These key cards use radio frequency technology to enable guests to access their room faster and with less hassle. The cards are also programmed with a unique code, which provides added security for guests. Marriott's use of key cards also enabled them to keep better track of occupancy and streamline the check-in process.

FAQs

How do hotel key cards work?

Hotel key cards work by using radio frequency technology to transfer data from the card to the hotel's electronic lock system. The data is then used to open the door and grant access to the desired room.

Do hotel key cards have an expiration date?

Yes, most hotel key cards have an expiration date. They typically expire after one to three months and must be replaced.

Are hotel key cards safe?

Yes, hotel key cards are safe and secure. They are programmed with a unique code that is specific to a person's room, so it is impossible for anyone else to access that room using their key card.

What is the average cost of a hotel key card?

The average cost of a hotel key card is approximately $5-$10 per card depending on the volume of cards ordered.

Mistakes to Avoid

• Not regularly monitoring door access logs - Monitor access logs regularly to ensure no unauthorized entries are occurring.
• Misplacing hotel key cards - Make sure all key cards are placed back in the appropriate hotel room after use.
• Not changing access codes or locks on hotel rooms - Change the access code or locks on hotel rooms every few months to ensure security.
• Not having an emergency protocol in place - Make sure there is an emergency protocol in place in the event of a lost or stolen key card.

Best Practices

• Set limits on when guests can enter and exit their rooms
• Allow guests to personalize their key cards with messages, door openers and restrictions
• Restrict access to certain areas of the hotel, such as the lobby, gym, and pool
• Track entries and exits for security purposes
• Change access codes or locks on hotel rooms regularly
• Implement an emergency protocol in place in case of any security threats

Final Notes

All in all, hotel key cards provide an easy, convenient and secure way for guests to access their hotel rooms. They allow hotels to better manage access and occupancy, while also providing added security for guests. Implementing the best practices mentioned in this article can help ensure that hotel key cards are being used safely and efficiently.